What Is ApexGuard’s Money-Back Policy?

ApexGuard offers a 30-day money-back guarantee to ensure your satisfaction with our service. Here’s what it includes:

• If you are not satisfied, you may cancel your subscription and request a refund within 30 days of your initial purchase.
• The money-back guarantee applies only to initial purchases, not subscription renewals (unless required by law).

For more details, please review our Terms of Service.

Requesting a Refund

ApexGuard now offers an automated refund system for faster and more efficient processing. Follow these steps:

1. Contact Support:
   • Open a live chat with our support team via the icon in the bottom-right corner of the page.
   • Request a refund and confirm your account details.
2. Access Your Dashboard:
   • Use the link provided by support to access your account dashboard.
   • Verify your identity if prompted.
3. Request Refund:
   • Look for payments eligible for a refund, marked with a Refund button.
   • Click Refund and follow the instructions to complete your request.
4. Check Refund Status:
   • Once submitted, the status will change to Refund Processing.
   • Refunds may take up to 4 hours to process and up to 10 business days to appear in your account.

Important Notes:

• Purchases through Apple App Store, Amazon Appstore, or retailers/resellers are subject to their refund policies.
• Refunds for Google Play purchases can be initiated via Google Play or ApexGuard support, depending on eligibility.