How to Send Connection Logs to Support
If you run into a problem, you can send your connection logs directly from the ApexGuard app to help support resolve it. The steps are the same on every device.
- Open the ApexGuard app and go to Profile.
- Under Support & Security, select Contact Support.
- Tap Report a Problem.
- Choose the problem that best describes your issue.
- Fill in the details, and make sure Send App Logs is turned on.
- Tap Submit.
Your logs are attached automatically when you submit. An ApexGuard support agent will follow up with you.
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