Troubleshooting ApexGuard Connectivity Issues on Linux

If you’re experiencing connectivity issues with ApexGuard on Linux, try these solutions one at a time. After each step, test if the issue is resolved before moving to the next.

1. Update the ApexGuard App

1. Open the terminal.

Run the following commands:

sudo apt update       # or sudo apt-get update
sudo apt upgrade      # or sudo apt-get upgrade

2. Reinstall the App

Remove the existing installation:

sudo apt --purge autoremove apexguard*   # or sudo apt-get --purge autoremove apexguard*

1. Reinstall the app by following our Linux installation guide.

3. Fix “Whoops! Cannot Reach System Daemon” Error

Restart the ApexGuard system daemon:

sudo systemctl start apexguardd
sudo systemctl enable apexguardd

4. Fix “Rotating: Transport Rotator: PTR Timer is Locked” Error

Restart the ApexGuard daemon:

sudo systemctl restart apexguardd

1. Disable IPv6 system-wide.

5. Use the Manual Connection Method

If the above steps fail, try connecting manually. Refer to our manual connection guide for instructions.