Troubleshooting ApexGuard Connectivity on Windows

If ApexGuard won’t connect on Windows, try these steps in order:

1. Confirm your ApexGuard account is active.
2. Check that you’re using the latest app version. Open the app, go to Settings, and click Check for update.
3. Update the app if necessary:
   • Uninstall the current version.
   • Download the latest version from the ApexGuard website.
4. Connect to a different server location. If another server works, the issue was with that specific server.
5. Disable other VPN or firewall apps that may interfere with the connection.
6. Restart the ApexGuard app, then restart your computer.