Troubleshooting ApexGuard Browser Extension Connection Issues
If you cannot connect via the browser extension, try these solutions:
- Ensure no more than 10 devices are connected to your ApexGuard account. Disconnect extra devices if necessary.
- Disable other VPN extensions or apps that may interfere with proxy settings.
- Wait briefly to allow the extension to establish a connection.
- Refresh the extension by toggling it off and on.
- Clear your browser cache and cookies.
- Ensure your extension is updated to the latest version.
- Restart your computer.
- Reinstall the browser extension.
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