Can’t Log Into ApexGuard

• Reset App Preferences:
  • Access the app’s settings, locate the preferences option, and reset them.
• Linux Users:

Use the callback login method with the following steps:

apexguard login

• Copy the URL provided and use it to complete the login process.

Run:

apexguard login --callback "<URL>"

Other Common Issues

• Incorrect Password:
  • Reset your password and ensure you’re using the latest app version.
• Login Loop:
  • Reset app preferences or reinstall ApexGuard.
• App Keeps Logging Out:
  • Reset preferences, reinstall the app, or adjust DNS settings.
• “TLS Key Negotiation Failed”:
  • Switch from UDP to TCP protocol or check for firewall/ISP restrictions.
• “Invalid Security Certificate” Message:
  • Add exceptions for ApexGuard in antivirus/firewall settings.
  • Investigate the certificate to ensure no unauthorized interference.