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How to Get Connection Logs on macOS

Learn how to use ApexGuard

Get started and stay protected

If you run into a problem, you can send your connection logs directly from the ApexGuard app to help support resolve it.

  1. Open the ApexGuard app and go to Profile.
  2. Under Support & Security, select Contact Support.
  3. Click Report a Problem.
  4. Choose a Problem Type from the dropdown.
  5. Fill in the details, then turn on Send App Logs.
  6. Click Submit.

Once submitted, your logs are sent to support along with your report.

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